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A current list of the supported operating systems and browsers is given in the table below:

 * As of April 8, 2014 Microsoft ended support for Windows XP. In some cases this can result in inability to use your electronic signature under this version of the operating system.

** If you are using Thin Client, your card reader and/or smart card may not be supported by it. Their maintenance in the Thin Client is under the responsibility of the manufacturer.

Operating system Internet browser version B-Trust smart card software
  Internet Explorer 9.04 Internet Explorer 10 Internet Explorer 11 Firefox 48+ Cryptovision Gemalto
Windows XP x32  Professional  SP3 - - - Yes Yes Yes
Windows Vista x32 Home Premium SP2 Yes - - Yes Yes Yes
Windows 7 x32/x64 Enterprise SP1 Yes Yes Yes Yes Yes Yes
Windows 7 x32/x64 Professional SP1 Yes Yes Yes Yes Yes Yes
Windows 7 x32 Home Premium SP1 Yes Yes Yes Yes Yes Yes
Windows Server 2003 x32 Standard SP2 Yes - - Yes Yes Yes
Windows Server 2008 x32 Standard SP2 Yes - - Yes Yes Yes
Windows Server2008 R2 x64 Standard SP1 Yes - - Yes Yes Yes
Windows 8 x32/x64 Ultimate - Yes Yes Yes Yes Yes
Windows 8 x32/x64 Entreprice - Yes Yes Yes Yes Yes
Windows 10 x32/x64 Professional - - Yes Yes Yes Yes
Windows 10 x32/x64 Enterprise - - Yes Yes Yes Yes
Mac OS X v10.11 El Capitan - - - Yes Yes Yes
Mac OS X v10.10 Yosemite - - - Yes Yes Yes
Linux x32/x64 Ubuntu 14.04 - - - Yes Yes Yes
Linux x32/x64 OpenSuse 13.1 - - - Yes Yes Yes
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Contact us

Headquarters

41 Tsar Boris III Blvd.
1612 Sofia
working hours: every working day: 08:30 – 17:30
phone: 0700 199 10 for Vivacom fixed network subscribers - at the price for a single city call
mobile: *9910 for subscribers of mobile networks - at the price for a call within the network, according to the customer's tariff plan

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Find us in:

Lost or stolen signature

In case of lost or stolen signature – for temporarily suspension of 48 hours, call

0700 199 10 or *9910

In order to terminate your electronic signature, visit one of our offices.

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